TicketUserServices

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SupportCustomer360Request

Requires Authentication
Requires the role:AdminRequires the permission:ReadData
The following routes are available for this service:
POST/Support/Customer360
import datetime
import decimal
from marshmallow.fields import *
from servicestack import *
from typing import *
from dataclasses import dataclass, field
from dataclasses_json import dataclass_json, LetterCase, Undefined, config
from enum import Enum, IntEnum


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportTicketRow:
    ticket_id: Optional[int] = None
    ticket_token_id: Optional[str] = None
    event_id: Optional[int] = None
    event: Optional[str] = None
    time_of_event_u_t_c: Optional[datetime.datetime] = None
    event_owner_id: Optional[int] = None
    event_owner_name: Optional[str] = None
    ticket_status: Optional[str] = None
    ticket_name: Optional[str] = None
    payment_method_id: Optional[str] = None
    payment_id: Optional[str] = None
    payment_reference: Optional[str] = None
    timestamp_bought: Optional[datetime.datetime] = None
    timestamp_activated: Optional[datetime.datetime] = None
    holder_name: Optional[str] = None
    phone_verification_number: Optional[str] = None
    payment_phone_number: Optional[str] = None
    seat_display_string: Optional[str] = None
    section_name: Optional[str] = None
    row_name: Optional[str] = None
    seat_name: Optional[str] = None
    total_price: Optional[Decimal] = None
    count: Optional[int] = None
    ticket_transferred_from: Optional[int] = None
    original_phone_verification_number: Optional[str] = None
    device_id: Optional[str] = None
    never_opened: Optional[bool] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportOwnerCardRow:
    id: Optional[int] = None
    owner_id: Optional[int] = None
    owner_name: Optional[str] = None
    owner_card_type_id: Optional[int] = None
    owner_card_type_name: Optional[str] = None
    holder_name: Optional[str] = None
    holder_email: Optional[str] = None
    phone_verification_number: Optional[str] = None
    payment_phone_number: Optional[str] = None
    payment_status: Optional[str] = None
    payment_method_id: Optional[str] = None
    payment_id: Optional[str] = None
    payment_reference: Optional[str] = None
    time_stamp_bought_u_t_c: Optional[datetime.datetime] = None
    card_valid_from_u_t_c: Optional[datetime.datetime] = None
    card_valid_to_u_t_c: Optional[datetime.datetime] = None
    initial_max_tickets: Optional[int] = None
    current_available_tickets: Optional[int] = None
    card_price: Optional[Decimal] = None
    price_paid: Optional[Decimal] = None
    current_store_credit: Optional[Decimal] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class WebshopOrderLine:
    id: Optional[int] = None
    order_id: Optional[int] = None
    product_id: Optional[int] = None
    variant_id: Optional[int] = None
    # @StringLength(200)
    product_name: Optional[str] = None

    # @StringLength(50)
    size: Optional[str] = None

    # @StringLength(50)
    color: Optional[str] = None

    unit_price_minor: Optional[int] = None
    quantity: Optional[int] = None
    line_total_minor: Optional[int] = None
    # @StringLength(20)
    status: Optional[str] = None

    legacy_detail_id: Optional[int] = None
    created_at: Optional[datetime.datetime] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportWebshopOrderRow:
    id: Optional[int] = None
    order_reference: Optional[str] = None
    owner_id: Optional[int] = None
    owner_name: Optional[str] = None
    status: Optional[str] = None
    total_minor: Optional[int] = None
    delivery_fee_minor: Optional[int] = None
    total_discount_minor: Optional[int] = None
    gift_paid_minor: Optional[int] = None
    currency: Optional[str] = None
    delivery_type: Optional[str] = None
    payment_method_id: Optional[str] = None
    payment_id: Optional[str] = None
    payment_reference: Optional[str] = None
    created_at: Optional[datetime.datetime] = None
    updated_at: Optional[datetime.datetime] = None
    buyer_name: Optional[str] = None
    buyer_email: Optional[str] = None
    buyer_phone: Optional[str] = None
    lines: Optional[List[WebshopOrderLine]] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportGiftCardRow:
    id: Optional[int] = None
    code_last4: Optional[str] = None
    code_masked: Optional[str] = None
    status: Optional[str] = None
    scope: Optional[str] = None
    scope_owner_id: Optional[int] = None
    scope_owner_name: Optional[str] = None
    purchase_owner_id: Optional[int] = None
    purchase_owner_name: Optional[str] = None
    currency: Optional[str] = None
    initial_value_minor: Optional[int] = None
    current_balance_minor: Optional[int] = None
    created_at: Optional[datetime.datetime] = None
    activated_at: Optional[datetime.datetime] = None
    expires_at: Optional[datetime.datetime] = None
    purchase_payment_reference: Optional[str] = None
    payment_id: Optional[str] = None
    payment_method_id: Optional[str] = None
    buyer_name: Optional[str] = None
    buyer_email: Optional[str] = None
    buyer_phone: Optional[str] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportSharedLinkRow:
    id: Optional[int] = None
    event_id: Optional[int] = None
    event_name: Optional[str] = None
    event_owner_id: Optional[int] = None
    event_owner_name: Optional[str] = None
    status: Optional[str] = None
    recipient_phone: Optional[str] = None
    recipient_email: Optional[str] = None
    ticket_count: Optional[int] = None
    created_at: Optional[datetime.datetime] = None
    valid_to: Optional[datetime.datetime] = None
    sold_at: Optional[datetime.datetime] = None
    sold_ticket_order_id: Optional[int] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportCustomerTotals:
    ticket_spend: Optional[Decimal] = None
    ticket_spend_live: Optional[Decimal] = None
    webshop_spend_minor: Optional[int] = None
    gift_card_spend_minor: Optional[int] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportCustomer360Result:
    phone: Optional[str] = None
    email: Optional[str] = None
    tickets: Optional[List[SupportTicketRow]] = None
    owner_cards: Optional[List[SupportOwnerCardRow]] = None
    webshop_orders: Optional[List[SupportWebshopOrderRow]] = None
    gift_cards: Optional[List[SupportGiftCardRow]] = None
    shared_ticket_links: Optional[List[SupportSharedLinkRow]] = None
    totals: Optional[SupportCustomerTotals] = None
    warnings: Optional[List[str]] = None
    status_code: Optional[int] = None
    message: Optional[str] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportCustomer360Request:
    phone: Optional[str] = None
    email: Optional[str] = None

Python SupportCustomer360Request DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .csv suffix or ?format=csv

HTTP + CSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /Support/Customer360 HTTP/1.1 
Host: stubbur-app.azurewebsites.net 
Accept: text/csv
Content-Type: text/csv
Content-Length: length

{"phone":"String","email":"String"}
HTTP/1.1 200 OK
Content-Type: text/csv
Content-Length: length

{"phone":"String","email":"String","tickets":[{"ticketId":0,"ticketTokenId":"String","eventId":0,"event":"String","timeOfEventUTC":"0001-01-01T00:00:00.0000000","eventOwnerId":0,"eventOwnerName":"String","ticketStatus":"String","ticketName":"String","paymentMethodId":"String","paymentId":"String","paymentReference":"String","timestampBought":"0001-01-01T00:00:00.0000000","timestampActivated":"0001-01-01T00:00:00.0000000","holderName":"String","phoneVerificationNumber":"String","paymentPhoneNumber":"String","seatDisplayString":"String","sectionName":"String","rowName":"String","seatName":"String","totalPrice":0,"count":0,"ticketTransferredFrom":0,"originalPhoneVerificationNumber":"String","deviceId":"String","neverOpened":false}],"ownerCards":[{"id":0,"ownerId":0,"ownerName":"String","ownerCardTypeId":0,"ownerCardTypeName":"String","holderName":"String","holderEmail":"String","phoneVerificationNumber":"String","paymentPhoneNumber":"String","paymentStatus":"String","paymentMethodId":"String","paymentId":"String","paymentReference":"String","timeStampBoughtUTC":"0001-01-01T00:00:00.0000000","cardValidFromUTC":"0001-01-01T00:00:00.0000000","cardValidToUTC":"0001-01-01T00:00:00.0000000","initialMaxTickets":0,"currentAvailableTickets":0,"cardPrice":0,"pricePaid":0,"currentStoreCredit":0}],"webshopOrders":[{"id":0,"orderReference":"String","ownerId":0,"ownerName":"String","status":"String","totalMinor":0,"deliveryFeeMinor":0,"totalDiscountMinor":0,"giftPaidMinor":0,"currency":"String","deliveryType":"String","paymentMethodId":"String","paymentId":"String","paymentReference":"String","createdAt":"0001-01-01T00:00:00.0000000","updatedAt":"0001-01-01T00:00:00.0000000","buyerName":"String","buyerEmail":"String","buyerPhone":"String","lines":[{"id":0,"orderId":0,"productId":0,"variantId":0,"productName":"String","size":"String","color":"String","unitPriceMinor":0,"quantity":0,"lineTotalMinor":0,"status":"String","legacyDetailId":0,"createdAt":"0001-01-01T00:00:00.0000000"}]}],"giftCards":[{"id":0,"codeLast4":"String","codeMasked":"String","status":"String","scope":"String","scopeOwnerId":0,"scopeOwnerName":"String","purchaseOwnerId":0,"purchaseOwnerName":"String","currency":"String","initialValueMinor":0,"currentBalanceMinor":0,"createdAt":"0001-01-01T00:00:00.0000000","activatedAt":"0001-01-01T00:00:00.0000000","expiresAt":"0001-01-01T00:00:00.0000000","purchasePaymentReference":"String","paymentId":"String","paymentMethodId":"String","buyerName":"String","buyerEmail":"String","buyerPhone":"String"}],"sharedTicketLinks":[{"id":0,"eventId":0,"eventName":"String","eventOwnerId":0,"eventOwnerName":"String","status":"String","recipientPhone":"String","recipientEmail":"String","ticketCount":0,"createdAt":"0001-01-01T00:00:00.0000000","validTo":"0001-01-01T00:00:00.0000000","soldAt":"0001-01-01T00:00:00.0000000","soldTicketOrderId":0}],"totals":{"ticketSpend":0,"ticketSpendLive":0,"webshopSpendMinor":0,"giftCardSpendMinor":0},"warnings":["String"],"statusCode":0,"message":"String"}