TicketUserServices

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SupportCustomer360Request

Requires Authentication
Requires the role:AdminRequires the permission:ReadData
The following routes are available for this service:
POST/Support/Customer360
import datetime
import decimal
from marshmallow.fields import *
from servicestack import *
from typing import *
from dataclasses import dataclass, field
from dataclasses_json import dataclass_json, LetterCase, Undefined, config
from enum import Enum, IntEnum


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportTicketRow:
    ticket_id: Optional[int] = None
    ticket_token_id: Optional[str] = None
    event_id: Optional[int] = None
    event: Optional[str] = None
    time_of_event_u_t_c: Optional[datetime.datetime] = None
    event_owner_id: Optional[int] = None
    event_owner_name: Optional[str] = None
    ticket_status: Optional[str] = None
    ticket_name: Optional[str] = None
    payment_method_id: Optional[str] = None
    payment_id: Optional[str] = None
    payment_reference: Optional[str] = None
    timestamp_bought: Optional[datetime.datetime] = None
    timestamp_activated: Optional[datetime.datetime] = None
    holder_name: Optional[str] = None
    phone_verification_number: Optional[str] = None
    payment_phone_number: Optional[str] = None
    seat_display_string: Optional[str] = None
    section_name: Optional[str] = None
    row_name: Optional[str] = None
    seat_name: Optional[str] = None
    total_price: Optional[Decimal] = None
    count: Optional[int] = None
    ticket_transferred_from: Optional[int] = None
    original_phone_verification_number: Optional[str] = None
    device_id: Optional[str] = None
    never_opened: Optional[bool] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportOwnerCardRow:
    id: Optional[int] = None
    owner_id: Optional[int] = None
    owner_name: Optional[str] = None
    owner_card_type_id: Optional[int] = None
    owner_card_type_name: Optional[str] = None
    holder_name: Optional[str] = None
    holder_email: Optional[str] = None
    phone_verification_number: Optional[str] = None
    payment_phone_number: Optional[str] = None
    payment_status: Optional[str] = None
    payment_method_id: Optional[str] = None
    payment_id: Optional[str] = None
    payment_reference: Optional[str] = None
    time_stamp_bought_u_t_c: Optional[datetime.datetime] = None
    card_valid_from_u_t_c: Optional[datetime.datetime] = None
    card_valid_to_u_t_c: Optional[datetime.datetime] = None
    initial_max_tickets: Optional[int] = None
    current_available_tickets: Optional[int] = None
    card_price: Optional[Decimal] = None
    price_paid: Optional[Decimal] = None
    current_store_credit: Optional[Decimal] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class WebshopOrderLine:
    id: Optional[int] = None
    order_id: Optional[int] = None
    product_id: Optional[int] = None
    variant_id: Optional[int] = None
    # @StringLength(200)
    product_name: Optional[str] = None

    # @StringLength(50)
    size: Optional[str] = None

    # @StringLength(50)
    color: Optional[str] = None

    unit_price_minor: Optional[int] = None
    quantity: Optional[int] = None
    line_total_minor: Optional[int] = None
    # @StringLength(20)
    status: Optional[str] = None

    legacy_detail_id: Optional[int] = None
    created_at: Optional[datetime.datetime] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportWebshopOrderRow:
    id: Optional[int] = None
    order_reference: Optional[str] = None
    owner_id: Optional[int] = None
    owner_name: Optional[str] = None
    status: Optional[str] = None
    total_minor: Optional[int] = None
    delivery_fee_minor: Optional[int] = None
    total_discount_minor: Optional[int] = None
    gift_paid_minor: Optional[int] = None
    currency: Optional[str] = None
    delivery_type: Optional[str] = None
    payment_method_id: Optional[str] = None
    payment_id: Optional[str] = None
    payment_reference: Optional[str] = None
    created_at: Optional[datetime.datetime] = None
    updated_at: Optional[datetime.datetime] = None
    buyer_name: Optional[str] = None
    buyer_email: Optional[str] = None
    buyer_phone: Optional[str] = None
    lines: Optional[List[WebshopOrderLine]] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportGiftCardRow:
    id: Optional[int] = None
    code_last4: Optional[str] = None
    code_masked: Optional[str] = None
    status: Optional[str] = None
    scope: Optional[str] = None
    scope_owner_id: Optional[int] = None
    scope_owner_name: Optional[str] = None
    purchase_owner_id: Optional[int] = None
    purchase_owner_name: Optional[str] = None
    currency: Optional[str] = None
    initial_value_minor: Optional[int] = None
    current_balance_minor: Optional[int] = None
    created_at: Optional[datetime.datetime] = None
    activated_at: Optional[datetime.datetime] = None
    expires_at: Optional[datetime.datetime] = None
    purchase_payment_reference: Optional[str] = None
    payment_id: Optional[str] = None
    payment_method_id: Optional[str] = None
    buyer_name: Optional[str] = None
    buyer_email: Optional[str] = None
    buyer_phone: Optional[str] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportSharedLinkRow:
    id: Optional[int] = None
    event_id: Optional[int] = None
    event_name: Optional[str] = None
    event_owner_id: Optional[int] = None
    event_owner_name: Optional[str] = None
    status: Optional[str] = None
    recipient_phone: Optional[str] = None
    recipient_email: Optional[str] = None
    ticket_count: Optional[int] = None
    created_at: Optional[datetime.datetime] = None
    valid_to: Optional[datetime.datetime] = None
    sold_at: Optional[datetime.datetime] = None
    sold_ticket_order_id: Optional[int] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportCustomerTotals:
    ticket_spend: Optional[Decimal] = None
    ticket_spend_live: Optional[Decimal] = None
    webshop_spend_minor: Optional[int] = None
    gift_card_spend_minor: Optional[int] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportCustomer360Result:
    phone: Optional[str] = None
    email: Optional[str] = None
    tickets: Optional[List[SupportTicketRow]] = None
    owner_cards: Optional[List[SupportOwnerCardRow]] = None
    webshop_orders: Optional[List[SupportWebshopOrderRow]] = None
    gift_cards: Optional[List[SupportGiftCardRow]] = None
    shared_ticket_links: Optional[List[SupportSharedLinkRow]] = None
    totals: Optional[SupportCustomerTotals] = None
    warnings: Optional[List[str]] = None
    status_code: Optional[int] = None
    message: Optional[str] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportCustomer360Request:
    phone: Optional[str] = None
    email: Optional[str] = None

Python SupportCustomer360Request DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /Support/Customer360 HTTP/1.1 
Host: stubbur-app.azurewebsites.net 
Accept: text/jsv
Content-Type: text/jsv
Content-Length: length

{
	phone: String,
	email: String
}
HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	phone: String,
	email: String,
	tickets: 
	[
		{
			ticketId: 0,
			ticketTokenId: String,
			eventId: 0,
			event: String,
			timeOfEventUTC: 0001-01-01,
			eventOwnerId: 0,
			eventOwnerName: String,
			ticketStatus: String,
			ticketName: String,
			paymentMethodId: String,
			paymentId: String,
			paymentReference: String,
			timestampBought: 0001-01-01,
			timestampActivated: 0001-01-01,
			holderName: String,
			phoneVerificationNumber: String,
			paymentPhoneNumber: String,
			seatDisplayString: String,
			sectionName: String,
			rowName: String,
			seatName: String,
			totalPrice: 0,
			count: 0,
			ticketTransferredFrom: 0,
			originalPhoneVerificationNumber: String,
			deviceId: String,
			neverOpened: False
		}
	],
	ownerCards: 
	[
		{
			id: 0,
			ownerId: 0,
			ownerName: String,
			ownerCardTypeId: 0,
			ownerCardTypeName: String,
			holderName: String,
			holderEmail: String,
			phoneVerificationNumber: String,
			paymentPhoneNumber: String,
			paymentStatus: String,
			paymentMethodId: String,
			paymentId: String,
			paymentReference: String,
			timeStampBoughtUTC: 0001-01-01,
			cardValidFromUTC: 0001-01-01,
			cardValidToUTC: 0001-01-01,
			initialMaxTickets: 0,
			currentAvailableTickets: 0,
			cardPrice: 0,
			pricePaid: 0,
			currentStoreCredit: 0
		}
	],
	webshopOrders: 
	[
		{
			id: 0,
			orderReference: String,
			ownerId: 0,
			ownerName: String,
			status: String,
			totalMinor: 0,
			deliveryFeeMinor: 0,
			totalDiscountMinor: 0,
			giftPaidMinor: 0,
			currency: String,
			deliveryType: String,
			paymentMethodId: String,
			paymentId: String,
			paymentReference: String,
			createdAt: 0001-01-01,
			updatedAt: 0001-01-01,
			buyerName: String,
			buyerEmail: String,
			buyerPhone: String,
			lines: 
			[
				{
					id: 0,
					orderId: 0,
					productId: 0,
					variantId: 0,
					productName: String,
					size: String,
					color: String,
					unitPriceMinor: 0,
					quantity: 0,
					lineTotalMinor: 0,
					status: String,
					legacyDetailId: 0,
					createdAt: 0001-01-01
				}
			]
		}
	],
	giftCards: 
	[
		{
			id: 0,
			codeLast4: String,
			codeMasked: String,
			status: String,
			scope: String,
			scopeOwnerId: 0,
			scopeOwnerName: String,
			purchaseOwnerId: 0,
			purchaseOwnerName: String,
			currency: String,
			initialValueMinor: 0,
			currentBalanceMinor: 0,
			createdAt: 0001-01-01,
			activatedAt: 0001-01-01,
			expiresAt: 0001-01-01,
			purchasePaymentReference: String,
			paymentId: String,
			paymentMethodId: String,
			buyerName: String,
			buyerEmail: String,
			buyerPhone: String
		}
	],
	sharedTicketLinks: 
	[
		{
			id: 0,
			eventId: 0,
			eventName: String,
			eventOwnerId: 0,
			eventOwnerName: String,
			status: String,
			recipientPhone: String,
			recipientEmail: String,
			ticketCount: 0,
			createdAt: 0001-01-01,
			validTo: 0001-01-01,
			soldAt: 0001-01-01,
			soldTicketOrderId: 0
		}
	],
	totals: 
	{
		ticketSpend: 0,
		ticketSpendLive: 0,
		webshopSpendMinor: 0,
		giftCardSpendMinor: 0
	},
	warnings: 
	[
		String
	],
	statusCode: 0,
	message: String
}