TicketUserServices

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SupportCustomer360Request

Requires Authentication
Requires the role:AdminRequires the permission:ReadData
The following routes are available for this service:
POST/Support/Customer360
import datetime
import decimal
from marshmallow.fields import *
from servicestack import *
from typing import *
from dataclasses import dataclass, field
from dataclasses_json import dataclass_json, LetterCase, Undefined, config
from enum import Enum, IntEnum


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportTicketRow:
    ticket_id: Optional[int] = None
    ticket_token_id: Optional[str] = None
    event_id: Optional[int] = None
    event: Optional[str] = None
    time_of_event_u_t_c: Optional[datetime.datetime] = None
    event_owner_id: Optional[int] = None
    event_owner_name: Optional[str] = None
    ticket_status: Optional[str] = None
    ticket_name: Optional[str] = None
    payment_method_id: Optional[str] = None
    payment_id: Optional[str] = None
    payment_reference: Optional[str] = None
    timestamp_bought: Optional[datetime.datetime] = None
    timestamp_activated: Optional[datetime.datetime] = None
    holder_name: Optional[str] = None
    phone_verification_number: Optional[str] = None
    payment_phone_number: Optional[str] = None
    seat_display_string: Optional[str] = None
    section_name: Optional[str] = None
    row_name: Optional[str] = None
    seat_name: Optional[str] = None
    total_price: Optional[Decimal] = None
    count: Optional[int] = None
    ticket_transferred_from: Optional[int] = None
    original_phone_verification_number: Optional[str] = None
    device_id: Optional[str] = None
    never_opened: Optional[bool] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportOwnerCardRow:
    id: Optional[int] = None
    owner_id: Optional[int] = None
    owner_name: Optional[str] = None
    owner_card_type_id: Optional[int] = None
    owner_card_type_name: Optional[str] = None
    holder_name: Optional[str] = None
    holder_email: Optional[str] = None
    phone_verification_number: Optional[str] = None
    payment_phone_number: Optional[str] = None
    payment_status: Optional[str] = None
    payment_method_id: Optional[str] = None
    payment_id: Optional[str] = None
    payment_reference: Optional[str] = None
    time_stamp_bought_u_t_c: Optional[datetime.datetime] = None
    card_valid_from_u_t_c: Optional[datetime.datetime] = None
    card_valid_to_u_t_c: Optional[datetime.datetime] = None
    initial_max_tickets: Optional[int] = None
    current_available_tickets: Optional[int] = None
    card_price: Optional[Decimal] = None
    price_paid: Optional[Decimal] = None
    current_store_credit: Optional[Decimal] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class WebshopOrderLine:
    id: Optional[int] = None
    order_id: Optional[int] = None
    product_id: Optional[int] = None
    variant_id: Optional[int] = None
    # @StringLength(200)
    product_name: Optional[str] = None

    # @StringLength(50)
    size: Optional[str] = None

    # @StringLength(50)
    color: Optional[str] = None

    unit_price_minor: Optional[int] = None
    quantity: Optional[int] = None
    line_total_minor: Optional[int] = None
    # @StringLength(20)
    status: Optional[str] = None

    legacy_detail_id: Optional[int] = None
    created_at: Optional[datetime.datetime] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportWebshopOrderRow:
    id: Optional[int] = None
    order_reference: Optional[str] = None
    owner_id: Optional[int] = None
    owner_name: Optional[str] = None
    status: Optional[str] = None
    total_minor: Optional[int] = None
    delivery_fee_minor: Optional[int] = None
    total_discount_minor: Optional[int] = None
    gift_paid_minor: Optional[int] = None
    currency: Optional[str] = None
    delivery_type: Optional[str] = None
    payment_method_id: Optional[str] = None
    payment_id: Optional[str] = None
    payment_reference: Optional[str] = None
    created_at: Optional[datetime.datetime] = None
    updated_at: Optional[datetime.datetime] = None
    buyer_name: Optional[str] = None
    buyer_email: Optional[str] = None
    buyer_phone: Optional[str] = None
    lines: Optional[List[WebshopOrderLine]] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportGiftCardRow:
    id: Optional[int] = None
    code_last4: Optional[str] = None
    code_masked: Optional[str] = None
    status: Optional[str] = None
    scope: Optional[str] = None
    scope_owner_id: Optional[int] = None
    scope_owner_name: Optional[str] = None
    purchase_owner_id: Optional[int] = None
    purchase_owner_name: Optional[str] = None
    currency: Optional[str] = None
    initial_value_minor: Optional[int] = None
    current_balance_minor: Optional[int] = None
    created_at: Optional[datetime.datetime] = None
    activated_at: Optional[datetime.datetime] = None
    expires_at: Optional[datetime.datetime] = None
    purchase_payment_reference: Optional[str] = None
    payment_id: Optional[str] = None
    payment_method_id: Optional[str] = None
    buyer_name: Optional[str] = None
    buyer_email: Optional[str] = None
    buyer_phone: Optional[str] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportSharedLinkRow:
    id: Optional[int] = None
    event_id: Optional[int] = None
    event_name: Optional[str] = None
    event_owner_id: Optional[int] = None
    event_owner_name: Optional[str] = None
    status: Optional[str] = None
    recipient_phone: Optional[str] = None
    recipient_email: Optional[str] = None
    ticket_count: Optional[int] = None
    created_at: Optional[datetime.datetime] = None
    valid_to: Optional[datetime.datetime] = None
    sold_at: Optional[datetime.datetime] = None
    sold_ticket_order_id: Optional[int] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportCustomerTotals:
    ticket_spend: Optional[Decimal] = None
    ticket_spend_live: Optional[Decimal] = None
    webshop_spend_minor: Optional[int] = None
    gift_card_spend_minor: Optional[int] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportCustomer360Result:
    phone: Optional[str] = None
    email: Optional[str] = None
    tickets: Optional[List[SupportTicketRow]] = None
    owner_cards: Optional[List[SupportOwnerCardRow]] = None
    webshop_orders: Optional[List[SupportWebshopOrderRow]] = None
    gift_cards: Optional[List[SupportGiftCardRow]] = None
    shared_ticket_links: Optional[List[SupportSharedLinkRow]] = None
    totals: Optional[SupportCustomerTotals] = None
    warnings: Optional[List[str]] = None
    status_code: Optional[int] = None
    message: Optional[str] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class SupportCustomer360Request:
    phone: Optional[str] = None
    email: Optional[str] = None

Python SupportCustomer360Request DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml

HTTP + XML

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /Support/Customer360 HTTP/1.1 
Host: stubbur-app.azurewebsites.net 
Accept: application/xml
Content-Type: application/xml
Content-Length: length

<SupportCustomer360Request xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/TicketUserServices.ServiceModel">
  <Email>String</Email>
  <Phone>String</Phone>
</SupportCustomer360Request>
HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length

<SupportCustomer360Result xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/TicketUserServices.ServiceModel">
  <Email>String</Email>
  <GiftCards>
    <SupportGiftCardRow>
      <ActivatedAt>0001-01-01T00:00:00</ActivatedAt>
      <BuyerEmail>String</BuyerEmail>
      <BuyerName>String</BuyerName>
      <BuyerPhone>String</BuyerPhone>
      <CodeLast4>String</CodeLast4>
      <CodeMasked>String</CodeMasked>
      <CreatedAt>0001-01-01T00:00:00</CreatedAt>
      <Currency>String</Currency>
      <CurrentBalanceMinor>0</CurrentBalanceMinor>
      <ExpiresAt>0001-01-01T00:00:00</ExpiresAt>
      <ID>0</ID>
      <InitialValueMinor>0</InitialValueMinor>
      <PaymentId>String</PaymentId>
      <PaymentMethodId>String</PaymentMethodId>
      <PurchaseOwnerId>0</PurchaseOwnerId>
      <PurchaseOwnerName>String</PurchaseOwnerName>
      <PurchasePaymentReference>String</PurchasePaymentReference>
      <Scope>String</Scope>
      <ScopeOwnerId>0</ScopeOwnerId>
      <ScopeOwnerName>String</ScopeOwnerName>
      <Status>String</Status>
    </SupportGiftCardRow>
  </GiftCards>
  <Message>String</Message>
  <OwnerCards>
    <SupportOwnerCardRow>
      <CardPrice>0</CardPrice>
      <CardValidFromUTC>0001-01-01T00:00:00</CardValidFromUTC>
      <CardValidToUTC>0001-01-01T00:00:00</CardValidToUTC>
      <CurrentAvailableTickets>0</CurrentAvailableTickets>
      <CurrentStoreCredit>0</CurrentStoreCredit>
      <HolderEmail>String</HolderEmail>
      <HolderName>String</HolderName>
      <ID>0</ID>
      <InitialMaxTickets>0</InitialMaxTickets>
      <OwnerCardTypeId>0</OwnerCardTypeId>
      <OwnerCardTypeName>String</OwnerCardTypeName>
      <OwnerId>0</OwnerId>
      <OwnerName>String</OwnerName>
      <PaymentId>String</PaymentId>
      <PaymentMethodId>String</PaymentMethodId>
      <PaymentPhoneNumber>String</PaymentPhoneNumber>
      <PaymentReference>String</PaymentReference>
      <PaymentStatus>String</PaymentStatus>
      <PhoneVerificationNumber>String</PhoneVerificationNumber>
      <PricePaid>0</PricePaid>
      <TimeStampBoughtUTC>0001-01-01T00:00:00</TimeStampBoughtUTC>
    </SupportOwnerCardRow>
  </OwnerCards>
  <Phone>String</Phone>
  <SharedTicketLinks>
    <SupportSharedLinkRow>
      <CreatedAt>0001-01-01T00:00:00</CreatedAt>
      <EventId>0</EventId>
      <EventName>String</EventName>
      <EventOwnerId>0</EventOwnerId>
      <EventOwnerName>String</EventOwnerName>
      <ID>0</ID>
      <RecipientEmail>String</RecipientEmail>
      <RecipientPhone>String</RecipientPhone>
      <SoldAt>0001-01-01T00:00:00</SoldAt>
      <SoldTicketOrderId>0</SoldTicketOrderId>
      <Status>String</Status>
      <TicketCount>0</TicketCount>
      <ValidTo>0001-01-01T00:00:00</ValidTo>
    </SupportSharedLinkRow>
  </SharedTicketLinks>
  <StatusCode>0</StatusCode>
  <Tickets>
    <SupportTicketRow>
      <Count>0</Count>
      <DeviceId>String</DeviceId>
      <Event>String</Event>
      <EventId>0</EventId>
      <EventOwnerId>0</EventOwnerId>
      <EventOwnerName>String</EventOwnerName>
      <HolderName>String</HolderName>
      <NeverOpened>false</NeverOpened>
      <OriginalPhoneVerificationNumber>String</OriginalPhoneVerificationNumber>
      <PaymentId>String</PaymentId>
      <PaymentMethodId>String</PaymentMethodId>
      <PaymentPhoneNumber>String</PaymentPhoneNumber>
      <PaymentReference>String</PaymentReference>
      <PhoneVerificationNumber>String</PhoneVerificationNumber>
      <RowName>String</RowName>
      <SeatDisplayString>String</SeatDisplayString>
      <SeatName>String</SeatName>
      <SectionName>String</SectionName>
      <TicketId>0</TicketId>
      <TicketName>String</TicketName>
      <TicketStatus>String</TicketStatus>
      <TicketTokenId>String</TicketTokenId>
      <TicketTransferredFrom>0</TicketTransferredFrom>
      <TimeOfEventUTC>0001-01-01T00:00:00</TimeOfEventUTC>
      <TimestampActivated>0001-01-01T00:00:00</TimestampActivated>
      <TimestampBought>0001-01-01T00:00:00</TimestampBought>
      <TotalPrice>0</TotalPrice>
    </SupportTicketRow>
  </Tickets>
  <Totals>
    <GiftCardSpendMinor>0</GiftCardSpendMinor>
    <TicketSpend>0</TicketSpend>
    <TicketSpendLive>0</TicketSpendLive>
    <WebshopSpendMinor>0</WebshopSpendMinor>
  </Totals>
  <Warnings xmlns:d2p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
    <d2p1:string>String</d2p1:string>
  </Warnings>
  <WebshopOrders>
    <SupportWebshopOrderRow>
      <BuyerEmail>String</BuyerEmail>
      <BuyerName>String</BuyerName>
      <BuyerPhone>String</BuyerPhone>
      <CreatedAt>0001-01-01T00:00:00</CreatedAt>
      <Currency>String</Currency>
      <DeliveryFeeMinor>0</DeliveryFeeMinor>
      <DeliveryType>String</DeliveryType>
      <GiftPaidMinor>0</GiftPaidMinor>
      <ID>0</ID>
      <Lines xmlns:d4p1="http://schemas.datacontract.org/2004/07/TicketUserServices.ServiceModel.Types">
        <d4p1:WebshopOrderLine>
          <d4p1:Color>String</d4p1:Color>
          <d4p1:CreatedAt>0001-01-01T00:00:00</d4p1:CreatedAt>
          <d4p1:ID>0</d4p1:ID>
          <d4p1:LegacyDetailId>0</d4p1:LegacyDetailId>
          <d4p1:LineTotalMinor>0</d4p1:LineTotalMinor>
          <d4p1:OrderId>0</d4p1:OrderId>
          <d4p1:ProductId>0</d4p1:ProductId>
          <d4p1:ProductName>String</d4p1:ProductName>
          <d4p1:Quantity>0</d4p1:Quantity>
          <d4p1:Size>String</d4p1:Size>
          <d4p1:Status>String</d4p1:Status>
          <d4p1:UnitPriceMinor>0</d4p1:UnitPriceMinor>
          <d4p1:VariantId>0</d4p1:VariantId>
        </d4p1:WebshopOrderLine>
      </Lines>
      <OrderReference>String</OrderReference>
      <OwnerId>0</OwnerId>
      <OwnerName>String</OwnerName>
      <PaymentId>String</PaymentId>
      <PaymentMethodId>String</PaymentMethodId>
      <PaymentReference>String</PaymentReference>
      <Status>String</Status>
      <TotalDiscountMinor>0</TotalDiscountMinor>
      <TotalMinor>0</TotalMinor>
      <UpdatedAt>0001-01-01T00:00:00</UpdatedAt>
    </SupportWebshopOrderRow>
  </WebshopOrders>
</SupportCustomer360Result>